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Blatent Disregard For Customer Safety

Hardware vendors goof big time with security snafu


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Windows Ships With Gaping Security Holes

by Dave Murphy
ISSN 1535-3613

Dave Murphy, ITrain founder Some popular models of PCs from Compaq Computer Corp. and Hewlett-Packard that include pre-installed and configured Microsoft Windows are leaving the new owners at a significant risk of malicious intrusion via the Internet.

Microsoft Corp. and Compaq Computer Corp. on Friday confirmed the existence of several significant software security flaws that could enable intruders to gain access to the computers of millions of customers and to damage their data via email or through commands sent from a malicious website.

The security holes reported here primarily affect computers running Win95/98 and Microsoft's Internet Explorer (IE) web browser that have been configured to allow easy access by vendor support technicians during routine assistance or upgrades.

A Microsoft official said the company was at work creating a fix for the newly discovered security holes. "We take security issues very seriously," said Andrew Dixon, group product manager for Office at Microsoft. "Right now, we are working on testing a solution and steps for customers to take."

I wonder if the problem may stem from Microsoft's choice to integrate IE as a primary component of W98. Because of the tight integration I think third-party vendors may have a more difficult time offering software apps that will prevent just this type of crisis. For example, the tight integration of the Jet engine with MS Office apps prevents anti-virus programs from detecting many online attacks.

Compaq made the big boo-boo of signing an applet that allows it's technicians complete access to customer's computers via the net. But with the security door left wide open by Compaq, who's to say the technician who's diddling in your new Presario computer right now is from Compaq?

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http://itrain.org/itinfo/1999/it990731.html
updated July 31, 1999